Hi, I'm Mr. Cloud

I'm Jonesy's mischievous and sarcastic cloud.

There is a special relationship between us, I always arrive when she goes out into the garden or when she is lying under the only ray of sunshine.

Ours is a conflictual relationship but always very sincere.

Mr. Cloud is made of 100% super soft OEKO Text standard 100 fleece fabric, with pure sheep's wool and catnip filling.

The rain is sheep's wool with glitter inserts because at Christmas nothing is more beautiful than the glitter-kittens couple.

It is suitable for cats aged 6 months and over.

We design and manufacture all our creatures in Italy, using the softest fabric. Handmade and embroidered, each creature has its own name and personality, and are pampered by Jonesy before sending them to you.

Size: 13 cm

Mr. Cloud

Name: Mr. Cloud
Brand: Fran+ Jonesy The Cat
SKU: MCS001

SKU: MCS001

€ 19,00

IVA inclusa

ORDER CONFIRMATION

We are legally obliged to send you an email to confirm that your order has been received and you may wish to print or save it for your future reference. The order received confirmation will include details of your order, including your chosen delivery address. We will then send you a further email to let you know that your order has been processed by us and another when it has been dispatched. All orders for Goods are accepted when you receive an email confirmation that your order has been processed.

PRICE & PAYMENT

All prices are quoted in euro. The price of an item is the price at head office on the day of your order. We reserve the right to change any price after you place an order but should we do so, we will inform you before we process your order and you will have the opportunity to cancel the order. However the correct price will always appear on the email that we send you when we have processed your order. Where Goods are discontinued or cannot for some reason be delivered we will contact you by email or telephone to inform you of this and to suggest an alternative item similar to the one ordered or we may have to cancel your order. Where this is part of a larger order, we will process and dispatch the available Goods to you in the normal manner. All payments must be in euro
You may cancel an order up to fourteen days from the day on which You receive the Goods.

We are unable to accept returned Goods that We reasonably believe are not in resaleable condition or that have been used, unless the Goods were faulty or damaged when received.

Once We receive Your Returns Request submission We will be in touch with a unique Returns Authorisation Number, which We ask You to mark clearly on the exterior of the returning package and that You keep noted for future reference. You should then return any items within fourteen days of receiving a Returns Authorisation Number, at Your own expense. Please ensure that all Goods returned are suitably packed and obtain proof of posting, as We cannot be held responsible for packages lost or damaged on return to us. We recommend that You insure any Goods returned to us. All Goods returned to Us must be complete with original receipt, in their original packaging and in an unused and resaleable condition.

All Goods must be returned to the following address:

Francesca Miele

viale Carso 57/a

00195 Roma (RM)

Italia

.

In the case of cancelled orders, payments will be refunded within thirty days and in accordance with the Consumer Contracts Regulations 2013.

Please note that, if You return Goods that were ordered by another person, any refund due will be made to the person who placed the order.

Customers in the Italy

If You return an order in full for a refund, We will refund the original shipping charge to You. Should You return part of Your order for refund, We will not refund the original shipping charge. If You return part or the entire order for exchange, We will not refund the original shipping charge however We will ship the replacement Goods to You without additional charge.

Customers outside the Italy:

If You return an order in full or part for a refund or exchange, We will not refund the original shipping charge to You, unless all items of the returning order are faulty or not as ordered and no replacement items are available. If you wish for any items to be sent in exchange, there may be an additional shipping charge, unless it is to replace faulty items or items not as ordered.
Your order will usually be delivered by Poste Italianel, TNT, DPD, UPS or DHL and may require a signature on delivery. The cost of delivery will be added to Your order total before payment is taken.

Overseas delivery charges will be quoted and charged on a case by case basis. If an item is out of stock, this will be indicated on the Website whenever possible. Delivery times are estimates only and dispatch may be slightly delayed so please allow up to 30 days. If We are unable to perform the whole or part of the order due to any cause or event beyond Our control, We may by notice in writing to You cancel or suspend the order in whole or in part without liability. We may deliver separately the Goods which make up Your order. Where We do so, You will only incur one delivery charge. Title to the Goods shall pass to You on payment in full of the price of the Goods.

SHORTAGES AND TRANSIT DAMAGE

You must inspect the Goods at the place and time of delivery and notify Us of any shortages, defects in the Goods, or of any other complaint immediately and in any case within ten working days from the date the Goods were delivered, failing which the Goods will be deemed to have been accepted and to be in good working order. Our liability for short delivery is limited to making good the shortage. Where Goods prove to be faulty, We will replace them without charge, or give a full refund within 30 days of the date of the delivery. Where Goods are faulty or not as ordered, We will reimburse the cost of delivery back to Us should We ask You to return them to us.

TAXES AND IMPORT DUTIES

All prices are quoted in euro and includes the vat. Any import duties or taxes and customs or clearance charges that are payable in the recipient's country are solely the responsibility of the recipient. They will not be refunded by Us should You wish to cancel Your order or to return any Goods to Us for exchange or refund. In addition, please note that You will be responsible for any charges that may be incurred by us should you fail to pay these charges promptly and in full to the courier company or local postal authority.

Please also note that You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by You of any such laws. Please note that customs may open and inspect packages and that the cost of the Goods must be specified on the documentation attached to the package, even if it is a gift.

Mr. Cloud

ORDER + PAYMENT

RETURN + REFUND POLICY

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